Privacy Policy

Effective Date: May 12, 2026

Welcome to HyroFlow your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, submit a contact form, book an appointment, or interact with our services.

By using our website and services, you consent to the practices described in this policy.

Information We Collect

We may collect the following information when you interact with our website or services:

  • Name

  • Email address

  • Phone number

  • Business information

  • Appointment details

  • Messages submitted through forms, chat widgets, SMS, or email

  • Technical data such as IP address, browser type, and device information

How We Use Your Information

We use your information to:

  • Respond to inquiries and support requests

  • Schedule and manage appointments

  • Provide marketing automation, CRM, website, and communication services

  • Send service-related notifications

  • Send SMS and email communications you have opted into

  • Improve our services and website experience

  • Maintain security and prevent fraud

SMS Communications & A2P Compliance

By submitting a form on our website or booking an appointment, you consent to receive conversational and service-related text messages from HyroFlow regarding your inquiry, appointments, account updates, or requested services.

Message frequency may vary. Message and data rates may apply. Reply STOP to opt out or HELP for assistance.

We do not sell or share SMS consent data or phone numbers with third parties or affiliates for marketing purposes.

SMS consent is collected directly through our website forms, calendar booking forms, chat widgets, or other opt-in methods where consent language is clearly displayed.

Email Communications

By providing your email address, you may receive communications related to your inquiry, services, appointments, or updates from HyroFlow. You may unsubscribe from marketing emails at any time using the unsubscribe link included in emails.

How We Protect Your Information

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Sharing of Information

We do not sell your personal information.

We may share information with trusted third-party service providers solely for the purpose of operating our business and delivering services, including:

  • CRM and automation platforms

  • SMS and communication providers

  • Payment processors

  • Scheduling and calendar tools

  • Website hosting providers

These providers are required to protect your information and only use it for authorized purposes.

Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to improve your browsing experience, analyze website traffic, and support our marketing and communication services.

Cookies may be used to:

  • Remember user preferences

  • Improve website performance and functionality

  • Analyze visitor activity and site usage

  • Support appointment booking, chat features, and forms

  • Deliver relevant advertising and remarketing campaigns

Third-party services we use, including analytics, advertising, scheduling, and CRM providers, may also place cookies on your device.

You can control or disable cookies through your browser settings. However, some parts of the website may not function properly if cookies are disabled.

By continuing to use our website, you consent to our use of cookies and similar technologies.

Third-Party Services

Our services may integrate with third-party platforms and tools. We are not responsible for the privacy practices of third-party websites or services.

Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

  • Access your information

  • Correct inaccurate information

  • Request deletion of your information

  • Withdraw consent for communications

To make a request, contact us using the information below.

Contact Information

If you have questions about this Privacy Policy or your information, please contact:

Updates to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised effective date.

Continued use of our website and services after updates constitutes acceptance of the revised policy.

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